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Respond button does not work on eBay.

  • 9 cavab
  • 7 have this problem
  • 1 view
  • Last reply by jossdickie

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A bidder on my eBay auction asked a question. When the respond button is pressed the respond page appears, but no place to answer the question. Respond button works OK usind Explorer. Firefox is my Primary browser.

This happened

Not sure how often

== 9 July 2010

A bidder on my eBay auction asked a question. When the respond button is pressed the respond page appears, but no place to answer the question. Respond button works OK usind Explorer. Firefox is my Primary browser. == This happened == Not sure how often == 9 July 2010

All Replies (9)

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chatted with eBay and the problem is being escalated.

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same thing for me.

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It started Friday night for me. Same night adblock was updated... Not saying they are linked though.

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just spent an hour with ebay. ugh! they had no idea what i was talking about. glad im nnot the only one and that someone there is aware

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I had the same problem. I uninstalled adblock and it fixed the problem for me right away. If you do not have adblock look into your other blocking programs as a source of your problem. Good luck!

From EBay username,

bedtelyon23

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Glad to know it isn't just me. Wish I had known before I flushed my cache and browsing history!

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NEWS FLASH!

I just found out it is caused by AdBlock Plus. Disable it on contact.ebay.com.

SHEESH!

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Thanks, you are correct!!

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I have just had this problem, with Ebay, when trying to reply to a received message by clicking Respond. All I got was a blank white page.

It is caused by Adblock Plus.

The way to fix this issue is when you are on your Ebay Messages page and have clicked on a message, that you would like to reply to and are about to click Respond go up to the top right and click on the red ABP logo.

You should next see a menu list of options appear.

Move down to Disable on my.ebaby.com The .com part may be different depending on which country you're in.

You should next see the red ABP logo change a green one in a round circle.

You should now find, when you click on Respond, that you are asked to login again with your User ID and Password, which is normal, then you should finally see the message, you wish to reply to, awaiting to be typed in at the top.

Adblock Plus does remember changes that have been made in this way, to its settings, so the same problem should not be experienced again in the future.

Modified by jossdickie