This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

did not get fvcash neither time i downloaded this 4 times and no fvcash

  • 1 cavab
  • 0 have this problem
  • 4 views
  • Last reply by Shawn

AnonymousUser
AnonymousUser
more options

i have loaded this six times on my pc i never got my fv cash is the fv csash a hoax??

This happened

Every time Firefox opened

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

i have loaded this six times on my pc i never got my fv cash is the fv csash a hoax?? == This happened == Every time Firefox opened == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

All Replies (1)

Shawn
Shawn
  • Moderator
more options

Firefox is crashing on start up?

Can you provide me with your Crash ID? This can help me find the cause of your crash.

Inside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes?bl=n&s=firefox%2520crashes#Getting_help_with_your_crash

Outside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report

Crash troubleshooting

Add-ons

One of your add-ons might be the culprit. Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode with all add-ons disabled. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Are your plugins updated? Check this by going to http://www.mozilla.com/en-US/plugincheck/

Are you using the newest version of Firefox?

It is important you use the latest version of Firefox because it includes stability and security updates. The latest version of Firefox can always be downloaded from http://www.getfirefox.com. You can check if you are using the latest version of Firefox by going to Help | About Mozilla Firefox. If you are not, see Update Firefox to the latest release

Malware

Different types of Malware can cause Firefox to crash. For more information, please see Troubleshoot Firefox issues caused by malware