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Error Pop Ups in a new window

  • 1 cavab
  • 72 have this problem
  • 12 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
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Issue

I have another kind of problem with Firefox

Description

While browsing pages through Firefox it comes up with a new window error pop up. Two of the tabs show this message - Index of file:///C:/Program Files/Mozilla Firefox/ and a third tab says problem loading page. I have uninstalled and reinstalled Firefox on several occasions and this has not fixed the problem. I run an XP environment and have Trend Micro virus protection. This has only began occuring since updating to the latest version of Firefox. I have copied and pasted all the data that comes up on the first 2 tabs into the troubleshooting information field.

This happened

Every time Firefox opened

Since updating to the latest version of firefox.

Troubleshooting information

Index of file:///C:/Program Files/Mozilla Firefox/

Up to higher level directory

Show hidden objects

Name Size Last Modified

File:AccessibleMarshal.dll 18 KB 14/07/2010 10:35:31 PM File:LICENSE 31 KB 14/07/2010 6:19:57 AM File:README.txt 1 KB 14/07/2010 6:19:57 AM File:application.ini 3 KB 14/07/2010 6:19:57 AM File:blocklist.xml 3 KB 14/07/2010 6:19:57 AM File:browserconfig.properties 1 KB 14/07/2010 6:19:58 AM chrome 23/07/2010 4:46:19 PM components 23/07/2010 4:46:19 PM File:crashreporter-override.ini 1 KB 14/07/2010 6:19:58 AM File:crashreporter.exe 103 KB 14/07/2010 10:35:32 PM File:crashreporter.ini 4 KB 14/07/2010 6:19:58 AM defaults 23/07/2010 4:46:19 PM File:dependentlibs.list 1 KB 14/07/2010 6:19:57 AM dictionaries 23/07/2010 4:46:19 PM extensions 23/07/2010 4:46:18 PM File:firefox.exe 889 KB 14/07/2010 10:35:33 PM File:freebl3.chk 1 KB 14/07/2010 6:19:58 AM File:freebl3.dll 244 KB 14/07/2010 6:19:58 AM greprefs 23/07/2010 4:46:18 PM File:install.log 48 KB 23/07/2010 4:46:20 PM File:js3250.dll 993 KB 14/07/2010 10:35:34 PM modules 23/07/2010 4:46:17 PM File:mozcpp19.dll 702 KB 14/07/2010 10:35:35 PM File:mozcrt19.dll 702 KB 14/07/2010 10:35:36 PM File:nspr4.dll 166 KB 14/07/2010 10:35:37 PM File:nss3.dll 630 KB 14/07/2010 10:35:38 PM File:nssckbi.dll 326 KB 14/07/2010 10:35:39 PM File:nssdbm3.chk 1 KB 14/07/2010 6:19:58 AM File:nssdbm3.dll 96 KB 14/07/2010 6:19:58 AM File:nssutil3.dll 86 KB 14/07/2010 10:35:40 PM File:platform.ini 1 KB 14/07/2010 6:19:57 AM File:plc4.dll 20 KB 14/07/2010 10:35:41 PM File:plds4.dll 17 KB 14/07/2010 10:35:42 PM File:plugin-container.exe 15 KB 14/07/2010 10:35:43 PM plugins 23/07/2010 4:46:17 PM res 23/07/2010 4:46:17 PM searchplugins 23/07/2010 4:46:19 PM File:smime3.dll 102 KB 14/07/2010 10:35:43 PM File:softokn3.chk 1 KB 14/07/2010 6:19:58 AM File:softokn3.dll 152 KB 14/07/2010 6:19:58 AM File:sqlite3.dll 457 KB 14/07/2010 10:35:44 PM File:ssl3.dll 138 KB 14/07/2010 10:35:45 PM uninstall 23/07/2010 4:46:20 PM File:update.locale 1 KB 14/07/2010 6:19:58 AM File:updater.exe 238 KB 14/07/2010 10:35:46 PM File:updater.ini 1 KB 14/07/2010 6:19:58 AM File:xpcom.dll 18 KB 14/07/2010 10:35:47 PM File:xul.dll 11725 KB 14/07/2010 10:35:48 PM

Firefox version

3.6.7

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7

Plugins installed

  • -Adobe Acrobat Plug-In Version 7.00 for Netscape
  • Office Plugin for Netscape Navigator
  • Java(TM) Platform SE binary
  • Shockwave Flash 10.1 r53
== Issue == I have another kind of problem with Firefox == Description == While browsing pages through Firefox it comes up with a new window error pop up. Two of the tabs show this message - Index of file:///C:/Program Files/Mozilla Firefox/ and a third tab says problem loading page. I have uninstalled and reinstalled Firefox on several occasions and this has not fixed the problem. I run an XP environment and have Trend Micro virus protection. This has only began occuring since updating to the latest version of Firefox. I have copied and pasted all the data that comes up on the first 2 tabs into the troubleshooting information field. == This happened == Every time Firefox opened == Since updating to the latest version of firefox. == == Troubleshooting information == Index of file:///C:/Program Files/Mozilla Firefox/ Up to higher level directory Show hidden objects Name Size Last Modified File:AccessibleMarshal.dll 18 KB 14/07/2010 10:35:31 PM File:LICENSE 31 KB 14/07/2010 6:19:57 AM File:README.txt 1 KB 14/07/2010 6:19:57 AM File:application.ini 3 KB 14/07/2010 6:19:57 AM File:blocklist.xml 3 KB 14/07/2010 6:19:57 AM File:browserconfig.properties 1 KB 14/07/2010 6:19:58 AM chrome 23/07/2010 4:46:19 PM components 23/07/2010 4:46:19 PM File:crashreporter-override.ini 1 KB 14/07/2010 6:19:58 AM File:crashreporter.exe 103 KB 14/07/2010 10:35:32 PM File:crashreporter.ini 4 KB 14/07/2010 6:19:58 AM defaults 23/07/2010 4:46:19 PM File:dependentlibs.list 1 KB 14/07/2010 6:19:57 AM dictionaries 23/07/2010 4:46:19 PM extensions 23/07/2010 4:46:18 PM File:firefox.exe 889 KB 14/07/2010 10:35:33 PM File:freebl3.chk 1 KB 14/07/2010 6:19:58 AM File:freebl3.dll 244 KB 14/07/2010 6:19:58 AM greprefs 23/07/2010 4:46:18 PM File:install.log 48 KB 23/07/2010 4:46:20 PM File:js3250.dll 993 KB 14/07/2010 10:35:34 PM modules 23/07/2010 4:46:17 PM File:mozcpp19.dll 702 KB 14/07/2010 10:35:35 PM File:mozcrt19.dll 702 KB 14/07/2010 10:35:36 PM File:nspr4.dll 166 KB 14/07/2010 10:35:37 PM File:nss3.dll 630 KB 14/07/2010 10:35:38 PM File:nssckbi.dll 326 KB 14/07/2010 10:35:39 PM File:nssdbm3.chk 1 KB 14/07/2010 6:19:58 AM File:nssdbm3.dll 96 KB 14/07/2010 6:19:58 AM File:nssutil3.dll 86 KB 14/07/2010 10:35:40 PM File:platform.ini 1 KB 14/07/2010 6:19:57 AM File:plc4.dll 20 KB 14/07/2010 10:35:41 PM File:plds4.dll 17 KB 14/07/2010 10:35:42 PM File:plugin-container.exe 15 KB 14/07/2010 10:35:43 PM plugins 23/07/2010 4:46:17 PM res 23/07/2010 4:46:17 PM searchplugins 23/07/2010 4:46:19 PM File:smime3.dll 102 KB 14/07/2010 10:35:43 PM File:softokn3.chk 1 KB 14/07/2010 6:19:58 AM File:softokn3.dll 152 KB 14/07/2010 6:19:58 AM File:sqlite3.dll 457 KB 14/07/2010 10:35:44 PM File:ssl3.dll 138 KB 14/07/2010 10:35:45 PM uninstall 23/07/2010 4:46:20 PM File:update.locale 1 KB 14/07/2010 6:19:58 AM File:updater.exe 238 KB 14/07/2010 10:35:46 PM File:updater.ini 1 KB 14/07/2010 6:19:58 AM File:xpcom.dll 18 KB 14/07/2010 10:35:47 PM File:xul.dll 11725 KB 14/07/2010 10:35:48 PM == Firefox version == 3.6.7 == Operating system == Windows XP == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 == Plugins installed == *-Adobe Acrobat Plug-In Version 7.00 for Netscape *Office Plugin for Netscape Navigator *Java(TM) Platform SE binary *Shockwave Flash 10.1 r53

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")