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Firefox can't establish a connection to any site after Firefox 3.6.8 upgrade

  • 1 cavab
  • 3 have this problem
  • 3 views
  • Last reply by TXGuy

AnonymousUser
AnonymousUser
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It seems that this started happening after the Firefox 3.6.8 update was installed (Fri, 7/23/10)...I'm unable to open any sites using Firefox, but have no problems with Internet Explorer. I checked my Windows Firewall settings and Mozilla Firefox is listed as an exception.

This happened

Every time Firefox opened

the Firefox 3.6.8 upgrade was installed.

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Trident/4.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)

It seems that this started happening after the Firefox 3.6.8 update was installed (Fri, 7/23/10)...I'm unable to open any sites using Firefox, but have no problems with Internet Explorer. I checked my Windows Firewall settings and Mozilla Firefox is listed as an exception. == This happened == Every time Firefox opened == the Firefox 3.6.8 upgrade was installed. == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Trident/4.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)

All Replies (1)

TXGuy
TXGuy
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Your Firewall does not recognize the new version of Firefox and is blocking it from connecting. Clear all instances of Firefox from your Firewall programs list. Let your Firewall re-detect the new version of Firefox and give Firefox the necessary permissions in your Firewall. See: http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox http://support.mozilla.com/en-US/kb/Firewalls