This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are addresses dropping off my Comcast webmail address book? I am not using Outlook - Comcast webmail. Comcast said it could be a Mozilla problem. I got a new computer early July & switched from Explore to Mozilla at same time.

more options

Early July I got a new computer & switched from using Internet Explorer to Mozilla Firefox. I just noticed that some names in my Comcast webmail address box have been disappearing. I contact Comcast this morning & they couldn't give me an answer except to say change web browers. I didn't have the problem when I used Internet Explorer.

This happened

A few times a week

== I noticed it some time week of 7/19.

Early July I got a new computer & switched from using Internet Explorer to Mozilla Firefox. I just noticed that some names in my Comcast webmail address box have been disappearing. I contact Comcast this morning & they couldn't give me an answer except to say change web browers. I didn't have the problem when I used Internet Explorer. == This happened == A few times a week == I noticed it some time week of 7/19.

Chosen solution

That's the reason I left Comcrap. Never a solution. Never a straight answer. Always blaming some one else.

Read this answer in context 👍 1

All Replies (1)

more options

Seçilmiş Həll

That's the reason I left Comcrap. Never a solution. Never a straight answer. Always blaming some one else.