This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

what does "optimize your internet browser" mean

shellydevore
shellydevore
more options

My hotmail account was hacked and the windows live tech who is helping me said I needed to "optimize your internet browser" and I don't know what this means. Windows live only had instructions for Internet Explorer.

My hotmail account was hacked and the windows live tech who is helping me said I needed to "optimize your internet browser" and I don't know what this means. Windows live only had instructions for Internet Explorer.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

They probably mean this: "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies" See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

Did you change your Hotmail (Windows Live) password? Make sure that you do not choose a password that can be found via a dictionary look up or otherwise easily found.

shellydevore
shellydevore Question owner
more options

hi - thanks - I'll try this