This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

hyperlinks in e-mails can't open in Firefox

  • 1 cavab
  • 35 have this problem
  • 12 views
  • Last reply by djn

more options

Recently when I click on a hyperlink in an e-mail (using Outlook) I get an error msg 'General failure. The URL was xxx. An error occurred in sending the command to the application'

Recently when I click on a hyperlink in an e-mail (using Outlook) I get an error msg 'General failure. The URL was xxx. An error occurred in sending the command to the application'

All Replies (1)

more options

problem confirmed! When I clicked on the hyperlink in the e-mail asking for confirmation, I got the error.