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firefox updates hang on download when checking for viruses

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  • 22 have this problem
  • 3 views
  • Last reply by ligeperry

ligeperry
ligeperry
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When downloading the new version of Firefox it hangs up when checking for viruses. Once I am able to escape, it has always loaded the new version. This happens every time when updating Firefox. Everything else downloads fine. Using Norton. Running Windows vista home premium 64 bit.

When downloading the new version of Firefox it hangs up when checking for viruses. Once I am able to escape, it has always loaded the new version. This happens every time when updating Firefox. Everything else downloads fine. Using Norton. Running Windows vista home premium 64 bit.

Chosen solution

See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)

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cor-el
cor-el
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Seçilmiş Həll

See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)

ligeperry
ligeperry Question owner
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I think you are correct. I also had trouble downloading a Windows update. They advised me to disable Norton Sec. long enough to finish the download and it worked fine then. Thank you, lige