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Nothing but problems since I downloaded 3.6.8 FF - constant error messages that won't close etc.

  • 2 cavab
  • 9 have this problem
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  • Last reply by cor-el

blaidds
blaidds
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Based on another poster's problem, I went to FF Tools/Add-Ons to try to get rid of my non-functioning Google toolbar. I get the following error: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623

When I try to stop the script, it just keeps popping back up. I can't even close the error window. Just keeps reopening.

When OPEN FF, I get Type error: this.instalDIR is null

Since installing FF 3.6.8, Google Toolbar buttons do not work, I can't uninstall - it just brings up the Google Toolbar Options window.

This is getting very frustrating. FF has always worked well - until this version!

Based on another poster's problem, I went to FF Tools/Add-Ons to try to get rid of my non-functioning Google toolbar. I get the following error: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623 When I try to stop the script, it just keeps popping back up. I can't even close the error window. Just keeps reopening. When OPEN FF, I get Type error: this.instalDIR is null Since installing FF 3.6.8, Google Toolbar buttons do not work, I can't uninstall - it just brings up the Google Toolbar Options window. This is getting very frustrating. FF has always worked well - until this version!

All Replies (2)

TonyE
TonyE
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This can be caused by the Ask Toolbar, try disabling it. Open the add-ons manager (select Tools > Add-ons), go to the Extensions panel, select the Ask Toolbar, click Disable then restart Firefox.

If that does not help, you will need to troubleshoot other add-ons to find which one is causing it, for details of how to do that see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

If you have Personas Plus 1.6, this has caused problems with the Google toolbar, if you have it try uninstalling it. Reports in the Personas forum indicate that uninstalling Personas Plus and re-installing it can solve the compatibility problem.

Modified by TonyE

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers

Update the Java plugin to the latest version.

See also Bug 590608 - Personas Plus 1.6 incompatibility with Google Toolbar

(please do not comment in bug reports)