This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

How do I get FireFox back after IncrediMail hijacked it?

sterlinghartman
sterlinghartman
more options

I loaded IncrediMail and it asked if I wanted to try their MyStart browser.

I clicked ok and now when I click on the Firefox Icon it loads the MyStart browser.

I can't find either IncrediMail or MyStart on the hard drive when I check the control panel.

I can't even get FireFox by loading the latest version because it loads the myserable MyStart Browser.

Thanks for your help,

Sterling

I loaded IncrediMail and it asked if I wanted to try their MyStart browser. I clicked ok and now when I click on the Firefox Icon it loads the MyStart browser. I can't find either IncrediMail or MyStart on the hard drive when I check the control panel. I can't even get FireFox by loading the latest version because it loads the myserable MyStart Browser. Thanks for your help, Sterling

All Replies (2)

Helper7677
Helper7677
more options

Looks like that changed your home page setting. Follow these instructions:
http://help.incredimail.com/incredimail/help_center/help_article.aspx?article_id=276&lang_id=9

cordovaisabelle
cordovaisabelle
more options

Thank you so much Helper7677!!! It solved my problem...I was so desperate yet your solution was so simple, great Helper!!!!