This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 3.6.8 is not opening any website, while internet explorer is browing the internet normaly.

  • 1 cavab
  • 45 have this problem
  • 1 view
  • Last reply by cor-el

more options

Firefox is not opeing any website at all. The internet connection is running smooth. IE is browsing the internet normaly. Skype and messenger is also running without any issues but fire fox won't browse the internet at all. It always displays the following message when ever i try to open any website.

" The connection has timed out

The server at en-us.start3.mozilla.com is taking too long to respond.

   *   The site could be temporarily unavailable or too busy. Try again in a few
         moments.
   *   If you are unable to load any pages, check your computer's network
         connection.
   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.
Firefox is not opeing any website at all. The internet connection is running smooth. IE is browsing the internet normaly. Skype and messenger is also running without any issues but fire fox won't browse the internet at all. It always displays the following message when ever i try to open any website. "'' The connection has timed out The server at en-us.start3.mozilla.com is taking too long to respond. * The site could be temporarily unavailable or too busy. Try again in a few moments. * If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Modified by cor-el

All Replies (1)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls