This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why were my bookmarks lost when updating to the latest version?

more options

I just updated my Firefox from 3.6.8 to 3.6.9, and when opening the new version, all my bookmarks were gone. I tried to look for them through 'Edit bookmarks', and there were some dates available for recovery from (automatic?) backup-copies, but there was nothing in these files. I have made also a manual back-up, but it has been made a while ago, and i would like to get back also the latest bookmarks. Is there a solution for this?

I just updated my Firefox from 3.6.8 to 3.6.9, and when opening the new version, all my bookmarks were gone. I tried to look for them through 'Edit bookmarks', and there were some dates available for recovery from (automatic?) backup-copies, but there was nothing in these files. I have made also a manual back-up, but it has been made a while ago, and i would like to get back also the latest bookmarks. Is there a solution for this?

All Replies (1)

more options