This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

after a successful firefox download, I can't seem to connect to internet using firefox

  • 1 cavab
  • 4 have this problem
  • 5 views
  • Last reply by TonyE

justme
justme
more options

I downloaded firefox successfully. When I went to use firefox instead of my internet exployer I couldn't seem to connect to my internet using firefox. So I went back to my internet exployer and it worked fine. So I uninstalled firefox and redownloaded to see if that fixed the problem. No luck, still the same problem. I can download it but unable to connect. don't understand the problem, can someone help?

I downloaded firefox successfully. When I went to use firefox instead of my internet exployer I couldn't seem to connect to my internet using firefox. So I went back to my internet exployer and it worked fine. So I uninstalled firefox and redownloaded to see if that fixed the problem. No luck, still the same problem. I can download it but unable to connect. don't understand the problem, can someone help?

All Replies (1)

TonyE
TonyE
  • Moderator
more options

A common cause for this is a firewall blocking Firefox. For more details on that and other possible causes see Firefox can't load websites but other browsers can.