This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

WEBSITES DO NOT SAVE MY ID AND PASSWORDS

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

BOLTMAN
BOLTMAN
more options

My ID and Passwords are not being saved. I tried going to Tools>Options>Security and selecting the box to save passwords, but this did not work. What other options do I have?

My ID and Passwords are not being saved. I tried going to Tools>Options>Security and selecting the box to save passwords, but this did not work. What other options do I have?

Modified by BOLTMAN

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?

If the latter happens then you have a problem with cookies that are not kept or the file that stores the cookies is corrupted.

  • Websites remembering you and automatically log you in is stored in a cookie.
  • You must allow that cookie (Tools > Options > Privacy > Cookies: Exceptions), especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

See also: 

Password manager - Remember, delete, change and import saved passwords in Firefox
http://kb.mozillazine.org/User_name_and_password_not_remembered