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Firefox is still updating

  • 3 cavab
  • 2 have this problem
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  • Last reply by cor-el

redhunt
redhunt
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I started updating to Firefox 3.6.10 version from 3.6.9 the day before. When I go and check the update status under Help, I see Firefox is still trying to download 3.6.10 version.

Please help me to fix this problem.

I started updating to Firefox 3.6.10 version from 3.6.9 the day before. When I go and check the update status under Help, I see Firefox is still trying to download 3.6.10 version. Please help me to fix this problem.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder: 

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)

C:\Program Files\Mozilla Firefox\updates

redhunt
redhunt Question owner
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@cor-el: Thanks for your reply. When I checked under Tools --> Options --> Updates, my latest update for 3.6.10 didn't download properly. I fixed this issue by restarting my computer.

It is now resolved.

cor-el
cor-el
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  • Top 10 Contributor
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"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders.

See http://kb.mozillazine.org/Show_hidden_files_and_folders

You can use "%USERPROFILE%\Local Settings\Application Data\" in the File name field