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A website that works with Firefox 3.6.10 does not work on a different computer with 3.6.10

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  • 7 views
  • Last reply by cor-el

sbrande
sbrande
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A website that works with Firefox 3.6.10 does not work (clicking button does not activate drop down menus) on a computer that also has Firefo x 3.6.10. I an sure this is a matter of soemthing on the other computer that is missing or set differently - but What?

The issue is that there are buttons on the site that do not 'work' when clicked upon - Javascript ShowSearchFrame() is what shows when cursor is placed on screen.

A website that works with Firefox 3.6.10 does not work (clicking button does not activate drop down menus) on a computer that also has Firefo x 3.6.10. I an sure this is a matter of soemthing on the other computer that is missing or set differently - but What? The issue is that there are buttons on the site that do not 'work' when clicked upon - Javascript ShowSearchFrame() is what shows when cursor is placed on screen.

All Replies (4)

cor-el
cor-el
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  • Top 10 Contributor
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Can you post a link?

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

sbrande
sbrande Question owner
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Here is the Link:

https://www.account3000.com/harris/Aspx/TFALogin.aspx

Use User ID: sbandemo Password: Fire2010 All Challenge Questions, answer: Chicago

sbrande
sbrande Question owner
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I tried all the above suggestions and they did not clear the problem. I had Firefox deleted and re-installed, but the same problem persisted.

cor-el
cor-el
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  • Top 10 Contributor
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The TFALogin.aspx link doesn't work for me.

Do you have security software that can block JavaScript ?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile