This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Running Windows 7, all versions of Firefox beyond 3.6.0 will not access websites, showing Error 404 and displaying only the portion of the URL that follows the domain name

  • 1 cavab
  • 23 have this problem
  • 5 views
  • Last reply by cor-el

more options

Choosing any of several dozen bookmarks, Firefox will show a screen reporting Error 404 and display only part of the complete URL (whatever follows the slant mark beyond the domain name). When going to a new site, such as provided by a Google search, the initial page may show up but clicking on links within that page again brings up the 404 error. My only solution has been to uninstall whatever new version of Firefox has been automatically downloaded and then re-install version 3.6.0, which works.

Choosing any of several dozen bookmarks, Firefox will show a screen reporting Error 404 and display only part of the complete URL (whatever follows the slant mark beyond the domain name). When going to a new site, such as provided by a Google search, the initial page may show up but clicking on links within that page again brings up the 404 error. My only solution has been to uninstall whatever new version of Firefox has been automatically downloaded and then re-install version 3.6.0, which works.

All Replies (1)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

See also http://kb.mozillazine.org/Error_loading_websites