We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Can't bookmark using CTRL-D or from the web browser. Have reset toolbars & settings.

  • 2 cavab
  • 7 have this problem
  • 2 views
  • Last reply by cor-el

tips1040
tips1040
more options

Can't bookmark anything using the "star" in the url bar or CTRL-D. The star changes to a solid yellow star, then reverts back to clear star. Nothing gets bookmarked.

Using Windows XP Service Pack 3

Can't bookmark anything using the "star" in the url bar or CTRL-D. The star changes to a solid yellow star, then reverts back to clear star. Nothing gets bookmarked. Using Windows XP Service Pack 3

All Replies (2)

TonyE
TonyE
  • Moderator
more options

These article should help, Can't add, change or save bookmarks - How to fix and Locked or damaged places.sqlite - MozillaZine Knowledge Base.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems