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Firefox crashes when I have multiple windows or tabs open

  • 3 cavab
  • 27 have this problem
  • 1 view
  • Last reply by karyn

karyn
karyn
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I am running windows 7 home premium on a HP (HPE-170f ).

Firefox hangs and then crashes on a regular basis when I multiple tabs and or windows open. When it asks to send a report, it usually tells me that there was an error in submission so the crash reports listed below are far from the only ones.

When I restart Firefox, my history is lost. I just went through your articles and I changed me startup to: show my windows from last time. Hopefully that will help the history problem but...What about the constant crashes?

Thanks for the help!

I am running windows 7 home premium on a HP (HPE-170f ). Firefox hangs and then crashes on a regular basis when I multiple tabs and or windows open. When it asks to send a report, it usually tells me that there was an error in submission so the crash reports listed below are far from the only ones. When I restart Firefox, my history is lost. I just went through your articles and I changed me startup to: show my windows from last time. Hopefully that will help the history problem but...What about the constant crashes? Thanks for the help!

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This can be a problem with OOPP (Out-Of-Process-Plugins)

See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

David (satdav)
David (satdav)
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Hello there Can I ask you to try the following safe mode

karyn
karyn Question owner
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Hi cor-el:

Thanks for the response.

I went to my OOPP and set: 

   * dom.ipc.plugins.enabled.npctrl.dll (Microsoft Silverlight)
   * dom.ipc.plugins.enabled.npqtplugin.dll (Apple QuickTime)
   * dom.ipc.plugins.enabled.npswf32.dll (Adobe Flash)
   * dom.ipc.plugins.enabled.nptest.dll (NPAPI test plugin) 
to "false" as directed.

I am keeping my fingers crossed that this will solve the problem. I will let you know.

Thanks again for the help!