This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have upgraded to the lastest version but I still get the popup every few days to upgrade, is something wrong or do you really have that many new upgrades?

more options

I downloaded the new upgrade and did what the box told me to do and after the upgrade I still get the popup box telling me to upgrade to the same Firefox version 3.6.10.

I downloaded the new upgrade and did what the box told me to do and after the upgrade I still get the popup box telling me to upgrade to the same Firefox version 3.6.10.

All Replies (1)

more options

You are currently two versions behind in updates, 3.6.12 is the latest version.

Updates usually happen on the average of like once a month, but occasionally an update can occur within a week of a previous update - especially when a major security fix is needed, like what happened with 3.6.12 and 3.5.15 this week.