This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I was prompted to update my firefox browser. After I downloaded the updates, I could no longer open the browser page or access the internet. Instead I get a proxy server error message. Since Firefox is my only browser, how do I download a new version?

  • 1 cavab
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

more options

I was prompted to update my firefox browser. After I downloaded the updates, I could no longer open the browser page or access the internet. Instead I get a proxy server error message. Since Firefox is my only browser, how do I download a new version?

I was prompted to update my firefox browser. After I downloaded the updates, I could no longer open the browser page or access the internet. Instead I get a proxy server error message. Since Firefox is my only browser, how do I download a new version?

All Replies (1)

more options

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".

See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select No Proxy