This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The youtube banner doesn't appear when I am on the homepage of Youtube or when I watch videos (it works on other browsers). What should I do? Thank you.

  • 3 cavab
  • 5 have this problem
  • 4 views
  • Last reply by cor-el

more options

When I go to the Register / Log in web page of Youtube, the banner appear. When I am on the regular homepage (the one with the Most Popular videos, etc.) the banner is not there, in the upper left corner. When I am viewing videos, I have the same problem. I am speaking about the upper-left banner, the one that stands left of the search bar. I have to say that on some other browsers, I get the banner where it is supposed to be (IE8, IE9, Chrome).

I would appreciate the help. Thank you, Nuker.

When I go to the Register / Log in web page of Youtube, the banner appear. When I am on the regular homepage (the one with the Most Popular videos, etc.) the banner is not there, in the upper left corner. When I am viewing videos, I have the same problem. I am speaking about the upper-left banner, the one that stands left of the search bar. I have to say that on some other browsers, I get the banner where it is supposed to be (IE8, IE9, Chrome). I would appreciate the help. Thank you, Nuker.

All Replies (3)

more options

See:

  • A way to see which images are blocked is to click the favicon (How do I tell if my connection to a website is secure?) on the left end of the location bar.
  • A click on the "More Information" button will open the Security tab of the "Page Info" window (also accessible via "Tools > Page Info").
  • Go to the Media tab of the "Tools > Page Info" window.
  • Select the first image link and scroll down though the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

Thank you very much cor-el! Indeed the problem was that all the images from ytimg.something (which I guess is the server for images on YouTube) were blocked. (the box was checked). I unchecked it and now everything looks fine :) (there were some other little images that were missing from the website, like little X buttons from each category of videos).

Anyway, everything works fine now.

Thank you very much!

Nuker.

more options

You're welcome