This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

http://speedtester.bt.com Firefox 3.6.12 worked, but 3.6.13 won't. Java problem?

  • 2 cavab
  • 37 have this problem
  • 1 view
  • Last reply by freelunch

more options

When this BT speedtester site loads, you should see an image in the black band at the top of the site. Firefox 3.6.12 works, but 3.6.13 doesn't. Is this a Java handling problem? Is there a preference setting I must adjust? I've looked, but already have Java enabled.

When this BT speedtester site loads, you should see an image in the black band at the top of the site. Firefox 3.6.12 works, but 3.6.13 doesn't. Is this a Java handling problem? Is there a preference setting I must adjust? I've looked, but already have Java enabled.

All Replies (2)

more options

Seçilmiş Həll

more options

Hi. I posted a long reply, which was lost after hitting the "solved my problem" button!

I'm not going to retype the whole reply, I'll just say that my problem ceased after running the latest Apple Java Update twice.

I wonder why the JavaPlugin2_NPAPI.plugin module is called a "SeaMonkey Plugin" in Get Info?

Anyway, thanks for the link, which kick started me.

Cheers.