Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

My Firefox plugin-container stops working properly and freezes Firefox.

  • 2 cavab
  • 150 have this problem
  • 6 views
  • Last reply by cor-el

Henry
Henry
more options

I have had a problem when using Firefox that when I try to click on an item, no link on a page or try to refresh that specific page I get "Firefox not responding". I then go to task manager to exit out of Firefox. When I close Firefox I get a pop up to take me to the KB article for a possible solution. This is what appears in the pop up:

Address a problem with Mozilla Firefox plugin-container Mozilla Firefox plugin-container has stopped working properly.

I have had a problem when using Firefox that when I try to click on an item, no link on a page or try to refresh that specific page I get "Firefox not responding". I then go to task manager to exit out of Firefox. When I close Firefox I get a pop up to take me to the KB article for a possible solution. This is what appears in the pop up: Address a problem with Mozilla Firefox plugin-container Mozilla Firefox plugin-container has stopped working properly.

All Replies (2)

Henry
Henry Question owner
more options

Hi there support people. Has there been a solution to this issue posted yet? I just had this happen again 5-10 minutes ago. Where can I see the replies and or solution to this problem? Thank you. Henry

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See:

See also http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins