This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can no longer get my address bar, back or foward buttons, tool bar, menu bar or anything else. How can I restore?

  • 4 cavab
  • 37 have this problem
  • 7 views
  • Last reply by raemccall

more options

When I open Firefox I do not get an address bar only Google comes up. I don't get a back or forward button nor do I get the tool bar or menu bar. There is no default button. I read the forum but I can not make any corrections because I don't have a tool bar displayed. I am using 3.6. When I turn off my computer and then turn it back on, the default settings still do not return.

When I open Firefox I do not get an address bar only Google comes up. I don't get a back or forward button nor do I get the tool bar or menu bar. There is no default button. I read the forum but I can not make any corrections because I don't have a tool bar displayed. I am using 3.6. When I turn off my computer and then turn it back on, the default settings still do not return.

All Replies (4)

more options
  1. Try deleting Firefox settings in HKEY_CURRENT_USER.
  2. If that does not help, try deleting Firefox settings in HKEY_LOCAL_MACHINE and reinstalling Firefox.
more options

It is a long while since I tried Google Toolbar, I am not sure what it changes. But I would not expect it to totally remove your options to use the ordinary toolbars.

■ Try

  • press the alt key on the keyboard, that may return the menu bar
  • once you have the menubar View -> Toolbars -> and select which you need
  • you may also use View-> Toolbars -> Customise and drag items back or use the restore default set option.
  • right clicking on the toolbars also gets you to the customise and show toolbars options

■ have a look at Navigation buttons like back, home, bookmarks and reload are missing


PS

I hope you do not need to resort to editing registry settings, the firefox 'dragons' in prefs are user friendly compared with Windows registry. Messing up firefox prefs only really affects firefox normally; whereas errors in a registry edit may prevent you from even booting the computer.

Modified by John99

more options

Thank you, it worked.

more options

I tried pressing the alt key and it worked. Thank you