This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is opening a blank dialog box for open with or save as whereas ut is running properly on IE.

more options

0 down vote favorite


Hi, I am unable to open a msword file using response.header in firefox. When I click on a link in mozilla it just shows me a popup but without any details, it shows me the open or save option but it doesnt show any details of the file. on the other hand it works properly in IE. Please help, I am showing my code below.

List<UserRegistrationDetail> registration = dao
                    .executeQuery("from org.mihgh.domain.UserRegistrationDetail reg"
                            + " where reg.id=" + userid);


            byte[] fileDetailsArray = registration.get(0).getNihBioSketchFile()
                    .getFileContent();
            String filename = registration.get(0).getNihBioSketchFile()
                    .getFileName();



            response.reset();
            response.setContentType("application/msword");
            response.setHeader("Content-Disposition", "attachment; filename=\""
                    + filename + "\";");
            response.setContentLength(fileDetailsArray.length+1000);
            response.setHeader("Pragma", "public");
            response.setHeader("Cache-Control", "cache");
            response.setHeader("Cache-Control", "must-revalidate");

            OutputStream opstream = response.getOutputStream();
            File file = new File(realPath+"temp.doc");
            file.createNewFile();
            FileUtils.writeByteArrayToFile(file, fileDetailsArray);


            FileInputStream fileInputStream = new FileInputStream(file);
            BufferedInputStream bis = new BufferedInputStream(fileInputStream);


            int count = 0;
            while((count = bis.read()) != -1)
            {
                opstream.write(count);
            }
            opstream.flush();
            opstream.close();
            bis.close();
            file.delete();
0 down vote favorite Hi, I am unable to open a msword file using response.header in firefox. When I click on a link in mozilla it just shows me a popup but without any details, it shows me the open or save option but it doesnt show any details of the file. on the other hand it works properly in IE. Please help, I am showing my code below. <pre><nowiki>List<UserRegistrationDetail> registration = dao .executeQuery("from org.mihgh.domain.UserRegistrationDetail reg" + " where reg.id=" + userid); byte[] fileDetailsArray = registration.get(0).getNihBioSketchFile() .getFileContent(); String filename = registration.get(0).getNihBioSketchFile() .getFileName(); response.reset(); response.setContentType("application/msword"); response.setHeader("Content-Disposition", "attachment; filename=\"" + filename + "\";"); response.setContentLength(fileDetailsArray.length+1000); response.setHeader("Pragma", "public"); response.setHeader("Cache-Control", "cache"); response.setHeader("Cache-Control", "must-revalidate"); OutputStream opstream = response.getOutputStream(); File file = new File(realPath+"temp.doc"); file.createNewFile(); FileUtils.writeByteArrayToFile(file, fileDetailsArray); FileInputStream fileInputStream = new FileInputStream(file); BufferedInputStream bis = new BufferedInputStream(fileInputStream); int count = 0; while((count = bis.read()) != -1) { opstream.write(count); } opstream.flush(); opstream.close(); bis.close(); file.delete();</nowiki></pre>

Modified by cor-el

All Replies (2)

more options

What happens if a similar document is served as static?

more options

I am still getting the same problem.