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wmv files video &sound ok. You tube videos, video ok, but no sound

  • 1 cavab
  • 27 have this problem
  • 8 views
  • Last reply by cor-el

johnmoselage
johnmoselage
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if someone sends me an e-mail that has a "WMV" clip, When i click on it, a small box comes up asking if i want to use real player (default) i click ok, and it downloads and runs ok, video and audio. If someone sends me a video clip that comes from youtube, the small window does not come up, it just starts, there is video, but no audio can you help.

if someone sends me an e-mail that has a "WMV" clip, When i click on it, a small box comes up asking if i want to use real player (default) i click ok, and it downloads and runs ok, video and audio. If someone sends me a video clip that comes from youtube, the small window does not come up, it just starts, there is video, but no audio can you help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.1 r82
  2. Java Plug-in 1.6.0_05 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

You can try to clear the Flash LSOs (cookies).

Flash Website Storage Settings panel:

See also Flash Local storage settings: