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My bookmarks have vanished. I want to re-import from Safari. But the "Import" command in the File menu is not available. What's up?

  • 2 cavab
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

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Firefox works fine. However, my bookmarks toolbar is marked as <empty>. Didn't used to be. I have no idea where they've gone.

So rather than dwell on the loss, I thought I'd move ahead by importing the bookmarks I have in Safari over to Firefox. No luck, the "import" command on the File menu is de-highlighted. I cannot select it.

Firefox works fine. However, my bookmarks toolbar is marked as <empty>. Didn't used to be. I have no idea where they've gone. So rather than dwell on the loss, I thought I'd move ahead by importing the bookmarks I have in Safari over to Firefox. No luck, the "import" command on the File menu is de-highlighted. I cannot select it.

All Replies (2)

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You can try to recover your lost bookmarks as explained in this article.

Otherwise, you can try to import from Safari as explained here. It explains a workaround to import bookmarks from Safari since the "Import" menu is disabled for you.

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  • Make sure that you not run Firefox in (permanent) Private Browsing - Use Firefox without saving history mode
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed
  • You enter Private Browsing mode if you select: Firefox > Preferences > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Firefox > Preferences > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Automatically start Firefox in a private browsing session"