This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps telling me to upgrade to the latest version, but when I download the new upgrade I get this message: The operation cannot be completed because you do not have sufficient privileges for some of the items.

  • 1 cavab
  • 9 have this problem
  • 11 views
  • Last reply by Svetlana

more options

Firefox keeps telling me to upgrade to the latest version for my Macbook, but when I download the new upgrade I get this message: The operation cannot be completed because you do not have sufficient privileges for some of the items. This is my computer and I am the soul user. What privileges am I missing? This is irritating please help! I don't have time to mess with this.

Firefox keeps telling me to upgrade to the latest version for my Macbook, but when I download the new upgrade I get this message: The operation cannot be completed because you do not have sufficient privileges for some of the items. This is my computer and I am the soul user. What privileges am I missing? This is irritating please help! I don't have time to mess with this.

All Replies (1)

more options

Please try to install Firefox manually

How to download and install Firefox on Mac

Does it work per the steps outlined in the article?