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I do not have a "Activate new device" option in the Sync menu on my desktop browser.

  • 2 cavab
  • 6 have this problem
  • 11 views
  • Last reply by Kevin

bergeronjc
bergeronjc
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I do not have a "Activate new device" option in the Sync menu on my desktop browser.

How do I get it to appear?

When I go to Options - Sync - Manage Account I see:

View Quota Change Password My Sync Key Reset Sync Stop Using This Account

I do not have a "Activate new device" option in the Sync menu on my desktop browser. How do I get it to appear? When I go to Options - Sync - Manage Account I see: View Quota Change Password My Sync Key Reset Sync Stop Using This Account

All Replies (2)

Matt Brubeck
Matt Brubeck
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The "Add a device" link should appear right below the "Manage Account" button. If it is not there, make sure you have the latest version of the Firefox Sync add-on (or the latest version of Firefox 4 Beta).

Click on the image below for an illustration. For more details, see How do I add a device to Firefox Sync?

Modified by Matt Brubeck

Kevin
Kevin
  • Moderator
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Try Firefox's safe mode. I recall a user on chat having a problem with an extension or theme breaking the sync window. http://support.mozilla.com/en-US/kb/Safe+Mode