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I am trying to listen to a webcast from a conference. I am told I need a plug in for Firefox. I can listen on Explorer nine without a problem. What plugin do I need for 3.6?

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  • Last reply by cor-el

jessbee
jessbee
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I just purchased a new HP computer with windows 7. I installed 3.6. which I use as a default and had no trouble until I tried to listen to a webcast from the BMO metals and mining conference. When I clicked on listen to webcast I got a message tha tadditional plug ins were needed to display all the media on the page. I checked my system and was able to hear the test message, but I could not hear the actual webcast. There was a box in the message saying click here to fins needed plug ins. When I clicked on it I got a screen saying no plug ins found. I have windows media player installed. There was a space to click on to test sound system, and I heard to message on the test, but when I tried to hear the actual webcast I got the same plug in needed message. I then tried to listen on Chrome and got the same result. I tried to listen on Explorer and was able to hear the webcast and got no message about plug ins needed. Is this just a case where they won't accommodate firefox, or is there a plug in or add on that I can install so I can use firefox.

I just purchased a new HP computer with windows 7. I installed 3.6. which I use as a default and had no trouble until I tried to listen to a webcast from the BMO metals and mining conference. When I clicked on listen to webcast I got a message tha tadditional plug ins were needed to display all the media on the page. I checked my system and was able to hear the test message, but I could not hear the actual webcast. There was a box in the message saying click here to fins needed plug ins. When I clicked on it I got a screen saying no plug ins found. I have windows media player installed. There was a space to click on to test sound system, and I heard to message on the test, but when I tried to hear the actual webcast I got the same plug in needed message. I then tried to listen on Chrome and got the same result. I tried to listen on Explorer and was able to hear the webcast and got no message about plug ins needed. Is this just a case where they won't accommodate firefox, or is there a plug in or add on that I can install so I can use firefox.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem.

  • Don't make any changes on the Safe mode start window.

See:

It is hard to tell which plugin is needed to play that webcast. You appear to have Flash and WMP and Silverlight. Other popular but less used plugins are RealPlayer and QuickTime.

See:

You can check the page source to see which MIME type is specified for that content or post a link if that web page can be accessed publicly without authorization.