This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

The customize toolbars pop-up box has no icons it in to drag or drop.

  • 1 cavab
  • 4 have this problem
  • 9 views
  • Last reply by TonyE

starsfan6878
starsfan6878
more options

The Refresh icon is not in my Navigation toolbar. I want it there so I went to VIEW > TOOLBARS > CUSTOMIZE and the pop up which should contain all the icons I can drag and drop is empty. There is nothing there to grab...the whole pop-up area where the icons usually appear is the same blank brown-gray color as the rest of the box.

Here is a picture of the pop-up: http://www.flickr.com/photos/23082864.../5530061166/

The Refresh icon is not in my Navigation toolbar. I want it there so I went to VIEW > TOOLBARS > CUSTOMIZE and the pop up which should contain all the icons I can drag and drop is empty. There is nothing there to grab...the whole pop-up area where the icons usually appear is the same blank brown-gray color as the rest of the box. Here is a picture of the pop-up: [http://www.flickr.com/photos/23082864@N04/5530061166/]

Modified by starsfan6878

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Regarding the blank customize toolbar window, you may have a problem with an extension or theme. Try running Firefox in safe mode, this will help determine if there is a problem with a theme or extension. To do this, in the Help sub-menu click on "Restart with Add-ons Disabled", you will get a dialog box giving various options, just click on the "Continue in Safe Mode" button. Now see if the customize toolbar windows contains icons. If it does, to find out which add-on is causing that problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

As for the other question, in Firefox 4 the refresh icon has been combined with the go and stop icons, and is attached to the right hand edge of he location bar. When you type in the location bar it shows the Go button, when a page is loading it shows the Stop button, at other time it shows the Refresh button. You can get separate buttons by opening the customize toolbar window and either dragging the refresh or stop button to a different location, or changing the order of the buttons from reload-stop to stop-reload.