We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Icon has a circle with a line thru it so I cannot move icon to dock...why? Solve>|?

weidnerbunch
weidnerbunch
more options

Firefox icon that is shown to go into my applications folder has a circle with a line thru it that will not allow me to drag the icon into my dock to us to open and close browser....why? And, how do I get rid of this circle?

I deleted older version of FFox so I hae no icon to open with. I get message that says Ffox cannot open--please help. 

thx. weidner
Firefox icon that is shown to go into my applications folder has a circle with a line thru it that will not allow me to drag the icon into my dock to us to open and close browser....why? And, how do I get rid of this circle? I deleted older version of FFox so I hae no icon to open with. I get message that says Ffox cannot open--please help. thx. weidner

Chosen solution

http://www.mozilla.com/en-US/firefox/4.0/system-requirements/
Mozilla Firefox 4.0 doesn't support PPC Mac's or versions prior to 10.5.

For older Macs that aren't supported in Firefox 4.0, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 .
http://www.floodgap.com/software/tenfourfox/

Read this answer in context 👍 0

All Replies (5)

doctorbee
doctorbee
more options

I had the same issue after I installed Firefox 4. After I restarted my Mac, I saw the firefox icon appear.

weidnerbunch
weidnerbunch Question owner
more options

Nope, icon that appeared was Ffox w/circle and line and message saying that my OS (Mac X 10.4.11) didn't support this application......yet in checking the system requirements my OS does meet requirements...............I have tried this download for Ffox 4 several more times and I still get the same icon and message.........so any solutions?????

Any other Mac X 10.4.11 systems that aren't able to get Ffox 4?

thx. Weidner

the-edmeister
the-edmeister
  • Moderator
more options

Seçilmiş Həll

http://www.mozilla.com/en-US/firefox/4.0/system-requirements/
Mozilla Firefox 4.0 doesn't support PPC Mac's or versions prior to 10.5.

For older Macs that aren't supported in Firefox 4.0, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 .
http://www.floodgap.com/software/tenfourfox/

flyingcactus
flyingcactus
more options

I have a few issues with how firefox has written their support pages on this topic.

Specifically

1. On the system requirements page, they list an intel machine as recommended hardware, but not that is it required.

2. On the download links, they have the universal binary symbol for the mac version. (the universal binary icon is used to designate that the application will work on both intel and PPC hardware.

http://www.mozilla.com/en-US/firefox/.../all.html

Since Firefox 4 does not support PPC, they should make this much more clear in their support pages.

Also I have had a number of machines automatically update to version 4 on a PPC machine. If it is not supported for the PPC it should not automatically update itself to a version that is designed to not work on that machine.

Modified by flyingcactus

cdcardwell
cdcardwell
more options

I have the same problem. I can't figure it out. I have followed their trouble-shooting guide with no luck/\.