This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Convergys is a work from home company. They have an online site that tests the computers of people who are applying for a job. My firefox browser won't allow my computer to be tested. Can you tell me how to fix this problem? Thanks

  • 2 cavab
  • 3 have this problem
  • 21 views
  • Last reply by tomtsc

more options

I have Windows 7. But when I click on the test your computer icon, a pop up screen says that I must have at least windows 6 or better at a minimum. My windows 7 is better and should allow the test. When I use Internet explorer instead of Firefox everything works fine.

I have Windows 7. But when I click on the test your computer icon, a pop up screen says that I must have at least windows 6 or better at a minimum. My windows 7 is better and should allow the test. When I use Internet explorer instead of Firefox everything works fine.

All Replies (2)

more options

"Windows 6" is called Vista, 5.1 was WinXP, and 5.0 was Windows2000.

That website is probably looking for Internet Explorer 6.0 or higher. They may be using ActiveX on that website which is IE only. You're probably going to have to use IE on their website.

more options

Thank you for the help.