This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Referal from eBay to paypal login using "Pay Now" button fails - a paypal page with "sorry an error just occured" message. Works in IE8 - problem since ff3.5.x as far as I can tell. Also similar problem with Amex site - so may be https issue.

  • 1 cavab
  • 8 have this problem
  • 20 views
  • Last reply by onumnos

onumnos
onumnos
more options

As question, using "Pay Now" button in eBay and selecting Paypal as the payment method always leads to a generalised paypal error page with no specific details about the error. Always works in IE8. I also have problems with making payments on Amex's website. These also fail with a "Payment cannot be completed at this time try again later" message - using IE8 works so may be an https: issue. Have looked at issues connecting to secure sites on forum but info does not appear relevant to specific problem.

As question, using "Pay Now" button in eBay and selecting Paypal as the payment method always leads to a generalised paypal error page with no specific details about the error. Always works in IE8. I also have problems with making payments on Amex's website. These also fail with a "Payment cannot be completed at this time try again later" message - using IE8 works so may be an https: issue. Have looked at issues connecting to secure sites on forum but info does not appear relevant to specific problem.

All Replies (1)

onumnos
onumnos Question owner
more options

After much experimentation I have discovered that the most likely explanation for this behaviour is a subtly corrupted profile folder. I didn't fully identify the exact cause per-se but I now have an (apparently) fully functioning browser again with all my favourite add-ons enabled and I can buy stuff on eBay without resorting to IE - always a good day.