This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox 4 won't work on my husband's XP machine. It opens but then won't respond at all.

  • 1 cavab
  • 7 have this problem
  • 2 views
  • Last reply by naleta

naleta
naleta
more options

The Firefox window is greyed out. When using Task Manager to close it, TM says that Firefox is waiting for a response from us, but we never saw any window or message from the program asking for an action.

The Firefox window is greyed out. When using Task Manager to close it, TM says that Firefox is waiting for a response from us, but we never saw any window or message from the program asking for an action.

All Replies (1)

naleta
naleta Question owner
more options

New info. My husband just installed the older version of Firefox, and it is also not responding. Again without ever seeing a request for a response from him.