This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I updated to 4, in hope it will remember my username, it still won't remember. Now I'm using Chrome.

  • 1 cavab
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

I did what I could: Tools, options, security and saved passwords. Both IE and Chrome remembers the username. How difficult is this?

I did what I could: Tools, options, security and saved passwords. Both IE and Chrome remembers the username. How difficult is this?

All Replies (1)

more options

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?

  • Websites remembering you and automatically log you in is stored in a cookie.
  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.