This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot open New Tab feature

  • 3 cavab
  • 7 have this problem
  • 2 views
  • Last reply by TonyE

more options

On the tab bar, clicking on + symbol doesn't open a new tab. Right-click on + symbol, then selecting New Tab, doesn't open new tab. Selecting File, New Tab, doesn't open new tab. Ctrl + T doesn't open new tab. Running W7. The problem doesn't occur with other browsers. Thanks for any suggestions.

On the tab bar, clicking on + symbol doesn't open a new tab. Right-click on + symbol, then selecting New Tab, doesn't open new tab. Selecting File, New Tab, doesn't open new tab. Ctrl + T doesn't open new tab. Running W7. The problem doesn't occur with other browsers. Thanks for any suggestions.

Chosen solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

Read this answer in context 👍 0

All Replies (3)

more options

Seçilmiş Həll

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

more options

Sorted! Thank you very much, TonyE. Uninstalled easily from Control Panel, New Tabs immediately returned.

Thanks again Iain

more options

You're welcome