This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I do not see the firefox button at top left of page to acess private browsing

more options

I am computer illeterate. I have pc I just upgraded to 4.0. I did the tutorial and it says to press the "firefox" button, I do not have one on this page. what is wrong?

I am computer illeterate. I have pc I just upgraded to 4.0. I did the tutorial and it says to press the "firefox" button, I do not have one on this page. what is wrong?

All Replies (3)

more options

You do not have the Firefox button if you are using Windows XP. Yours will show the Menu bar instead. The Firefox button will only show if you are using Windows 7 or Vista:

http://support.mozilla.com/en-US/kb/Menu%20bar%20is%20missing

So do you have the Menu bar showing? If you do, go to: Tools > Options > Privacy and CHECK the Private Browsing

more options

danks I thought that might be an issue, now I need to repost my other question. The ability to open more then one page of same page when things are funky makes life easier. The tutorial says is won't let you. That has other benefits !

thanks agin

chris

more options

If I understand you correctly, you do not want your page to be refreshed automatically, right? You can try this add-on to see if it helps:

https://addons.mozilla.org/en-US/firefox/addon/refreshblocker/

Be careful, it might block all of other pages as well.