This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

FireFox is crashing when opening google images

  • 3 cavab
  • 268 have this problem
  • 1 view
  • Last reply by ItaySchein

ItaySchein
ItaySchein
more options

When I search for images in 'Google Images', FF crushes. I get this report: ___________________ We're sorry

Firefox had a problem and crashed.We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report. ___________________

Of course I've sent the report ,plus I have updates my FF to the latest version 3.6.13

Please help me with this. Thanks Itay Schein

When I search for images in 'Google Images', FF crushes. I get this report: ___________________ We're sorry Firefox had a problem and crashed.We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. ___________________ Of course I've sent the report ,plus I have updates my FF to the latest version 3.6.13 Please help me with this. Thanks Itay Schein

All Replies (3)

Joab
Joab
more options

1- If you have AVG Safe Search installed then it is defiantly worth disabling it then retrying the search 2-Try updating to Firefox 4 3- Run a malware scan, it is very unlikely that this is the case. However it is important to remember that malware isn't always a virus, so your computer could just have a little problem that is easily fixed by a program like malwarebytes or super-anti spyware.

Castle_Rock
Castle_Rock
more options

I had this same issue, started beginning of April '11 and disabling the AVG Linkj-scanner/Search Shield did resolve this issue temporarily. Course I'm still using 3.5

ItaySchein
ItaySchein Question owner
more options

Thanks a lot... The problem is fixed!! I've upgraded to FF4 and run a full computer scan using Ad-Aware.

I'm not sure what actually solved the problem ( the upgrade or the malware scan) but the bottom line - I search images again  :)

Thank you for the help