This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open Firefox docs in my email, I get so many repeating windows my Mac freezes

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

On occasion I get an attachment in my email that opens with Firefox. As soon as I open the attachment my screen suddenly goes crazy with repeated blank windows. They cannot be stopped and the computer freezes up so I have to reboot. I do not have this problem with attachments that do not use Firefox to open.

On occasion I get an attachment in my email that opens with Firefox. As soon as I open the attachment my screen suddenly goes crazy with repeated blank windows. They cannot be stopped and the computer freezes up so I have to reboot. I do not have this problem with attachments that do not use Firefox to open.

All Replies (2)

more options

What are you calling "Firefox docs"? That can happen when you have Firefox set to open file types it doesn't handle normally, like Word .doc files or PDF files.

http://support.mozilla.com/en-US/kb/Managing+file+types