This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Connecting to remote computer via Logmein impossible in version 4

  • 2 cavab
  • 21 have this problem
  • 3 views
  • Last reply by pdacohen

pdacohen
pdacohen
more options

Hi, Yesterday I upgraded to Firefox 4.01. Since then I can no longer log into my remote computer ( a computer than monitors a solar panel system) Normally I can create in my laptop a window showing the remote computer,via Firefox and Logmein, and I can acces the remote computers software. In Firefox 4.01 I see a screen but it is totally black and gives no access. In Safari everything works fine. Not a clue why Firefox 4.01 behaves like it does. Kinldy pc

Hi, Yesterday I upgraded to Firefox 4.01. Since then I can no longer log into my remote computer ( a computer than monitors a solar panel system) Normally I can create in my laptop a window showing the remote computer,via Firefox and Logmein, and I can acces the remote computers software. In Firefox 4.01 I see a screen but it is totally black and gives no access. In Safari everything works fine. Not a clue why Firefox 4.01 behaves like it does. Kinldy pc

Chosen solution

I see that you are using OSX. Unfortunately, LogMeIn has not updated their firefox plugin to be compatible with the OSX version of Firefox 4 yet, only for the Windows version. If you really need to be able to use LogMeIn with Firefox while waiting for them to update their plugin, you could downgrade firefox back to 3.6, or use a different browser.

EDIT: As of yesterday (5/12/11), it appears that LogMeIn has updated their plugin, although I haven't come across anything on their site advertising this fact. I was prompted for an update, updated the plugin, and just for kicks tried FF4 again, and it worked.

Read this answer in context 👍 0

All Replies (2)

TheWattsMan
TheWattsMan
more options

Seçilmiş Həll

I see that you are using OSX. Unfortunately, LogMeIn has not updated their firefox plugin to be compatible with the OSX version of Firefox 4 yet, only for the Windows version. If you really need to be able to use LogMeIn with Firefox while waiting for them to update their plugin, you could downgrade firefox back to 3.6, or use a different browser.

EDIT: As of yesterday (5/12/11), it appears that LogMeIn has updated their plugin, although I haven't come across anything on their site advertising this fact. I was prompted for an update, updated the plugin, and just for kicks tried FF4 again, and it worked.

Modified by TheWattsMan

pdacohen
pdacohen Question owner
more options

Thanks.I shall queerie Logmein.com trying to get them to work on this pc