This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The 'Clear search history' button in mygoogle search box is not working; it doesn't clear the searches. I can clear them by going to the firefox tools 'Clear recent history' button. Why is this? How to fix it please.

  • 1 cavab
  • 15 have this problem
  • 34 views
  • Last reply by cor-el

more options

The 'Clear History' button in my 'Google' search box has stopped working. it does not clear the searches. I have to go to Tools - 'Clear recent history' in the toolbar to clear the 'Google' searches. Why is this?How to fix it please. James McGunn

The 'Clear History' button in my 'Google' search box has stopped working. it does not clear the searches. I have to go to Tools - 'Clear recent history' in the toolbar to clear the 'Google' searches. Why is this?How to fix it please. James McGunn

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")