This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I cannot print a web page on Firefox

  • 4 cavab
  • 73 have this problem
  • 1 view
  • Last reply by wimap

sherry
sherry
more options

I have a PC and just upgraded my Firefox to 4. Since then, I have not been able to print a web page. If I go to FILE then PRINT nothing happens. I can print from Outlook and from Explorer but not Firefox. I followed the directions to go to about:config and right click on print.print_printer and choose RESET. Then I restarted Firefox but it still didn't work. My printer is HP5440. Please help me or I will have to start using Internet Explorer.

I have a PC and just upgraded my Firefox to 4. Since then, I have not been able to print a web page. If I go to FILE then PRINT nothing happens. I can print from Outlook and from Explorer but not Firefox. I followed the directions to go to about:config and right click on print.print_printer and choose RESET. Then I restarted Firefox but it still didn't work. My printer is HP5440. Please help me or I will have to start using Internet Explorer.

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Try resetting all the print.print_ prefs related to that printer.

sherry
sherry Question owner
more options

It worked! I went to all the items listed for my printer (HP 5440) and reset them with a right click. I closed the window and opened the reservation I had tried to print yesterday and it worked! I spent at least 2 hours doing different things yesterday but this solved the problem. THANKS!

the-edmeister
the-edmeister
  • Moderator
more options

You're welcome.

Please click the Helpful button next to the answer that solved your Firefox support issue, when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.

wimap
wimap
more options

Where do I find 'theprint.print_ prefs' for my printer?