We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HSBC Bank states not a supported browser ??

  • 2 cavab
  • 5 have this problem
  • 19 views
  • Last reply by cor-el

more options

When I try to use HSBC on line banking, an error come up NO A SUPPORTED Browser

When I try to use HSBC on line banking, an error come up NO A SUPPORTED Browser

All Replies (2)

more options

You will have to take this up with HSBC, it is a limitation imposed by them.

Their US site specifies that it supports Firefox 2.x and 3.x, their UK site specifies that it supports Firefox 3.0 and above.

more options

There are other things that need your attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
  2. Shockwave Flash 10.2 r152

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.