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The forward and back arrows are grayed out so I can't return to a previous page. It is ever since I got the latest upgrade to Firefox. How can I get the forward and back buttons to activate?

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  • Last reply by Xircal

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Ever since I upgraded to a new version of Firefox (not 4.0), my forward and back buttons do not work. I very much need to move forward and back, otherwise I have to start my searches from scratch, which is very unproductive and annoying. How can I restore the activation of my back button arrow? Thanks!

Ever since I upgraded to a new version of Firefox (not 4.0), my forward and back buttons do not work. I very much need to move forward and back, otherwise I have to start my searches from scratch, which is very unproductive and annoying. How can I restore the activation of my back button arrow? Thanks!

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Click the Firefox button, go to Add-ons, then Plugins and disable the following:

  • Fun Web Products Plugin

  • My Web Search

Both of these are adware/spyware and cause performance issues in Firefox.

Next, click the Extensions menu link (above Plugins where you are) and remove the "Ask Toolbar".


If the problem persists, please do the following:

  1. Click Help | Restart with Add-ons disabled.

  2. In the next menu which appears, checkmark: "Reset toolbars and Controls".

  3. Finally, click the button called "Make changes and restart".

Just in case you weren't aware of it, you can right click the Back or Forward buttons to get a list of sites visited. If you'd like to see the return of the arrow on the Back button, install this add-on: https://addons.mozilla.org/en-US/firefox/addon/backforward-dropmarker/


Last but not least, some of your plugins are seriously out of date which exposes your system to exploits. Please visit the Plugins Check page and update where necessary.

See: http://www.adobe.com/support/security/bulletins/apsb11-08.html