This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't find the help instructions that fit my problem. You said go to the help page and copy the instructions, but I don't see my particular problem listed or the solution to it. I told you I'm no genius; I totally confused.

more options

[Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFileInputStream.init]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://1clickweather/content/js/utils/filemanager.js :: <TOP_LEVEL> :: line 233" data: no]

This is the error message I get when I log onto my Earthlink email program and onto any website. I don't see any solution to error messages of this kind on the troubleshooting page.

[Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFileInputStream.init]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://1clickweather/content/js/utils/filemanager.js :: <TOP_LEVEL> :: line 233" data: no] This is the error message I get when I log onto my Earthlink email program and onto any website. I don't see any solution to error messages of this kind on the troubleshooting page.

All Replies (1)

more options

That is a fault with the 1Click Weather extension. Disable it or un-install it.