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links in a window will not open

  • 4 cavab
  • 2 have this problem
  • 13 views
  • Last reply by harvwoo

harvwoo
harvwoo
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Since I downloaded Firefox 4.0.1 when I open a new window and try to click on a link, it will come in and go right out. I have disabled all pop-up blockers, but it keeps happening, I am using Windows XP.

Since I downloaded Firefox 4.0.1 when I open a new window and try to click on a link, it will come in and go right out. I have disabled all pop-up blockers, but it keeps happening, I am using Windows XP.

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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In the past, McAfee kept turning the pop-up blocker back on or doing its own blocking. You might want to check its settings as well.

harvwoo
harvwoo Question owner
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Sorry it took so long to get back to you. Thank’s for the suggestion. I checked my settings on McAfee, even disabled it, same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
harvwoo
harvwoo Question owner
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Thanks for the suggestion. I started what you suggested but everything froze, would not even reboot, so I unplug it and rebooted in safe mode and everything worked fine. To make a lone story short my Adaware Live had reconnected and was in conflict with McAfee, I uninstalled both, reloaded McAfee and now everything is fine. Thanks again for the help.