This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

DownloadHelper doesn't allow me the download. The 3 bubbles are rotating, but there is no possibility to activate the download

  • 1 cavab
  • 6 have this problem
  • 3 views
  • Last reply by cor-el

more options

This plugin was working fine in 3.6, but when I upgraded to 4.0 it does not work. The colour bubbles are dancing (also with youtube) but download is not offered. I'm thinking of turning back to 3.6.

This plugin was working fine in 3.6, but when I upgraded to 4.0 it does not work. The colour bubbles are dancing (also with youtube) but download is not offered. I'm thinking of turning back to 3.6.

All Replies (1)

more options

There is an update (4.9.2) on the versions page to fix the missing drop marker issue.