Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot send aol email until solving an "image puzzle" but I cannot load an image puzzle to solve, what do I do? Tools, then what?

  • 1 cavab
  • 55 have this problem
  • 278 views
  • Last reply by chameau

more options

Today I am unable to send aol email messages until I solve an image puzzle, but, an image puzzle does not load, what do I do. The instructions indicate for Firefox Display images in Firefox 1. In Mozilla Firefox, click the Tools menu and then Options. 2. Click the Content tab, select the check box next to Load images automatically and then click OK. 3. Now go back to the item you wanted to email and see if you can see the image challenge.

But, there is no OPTIONS to select in the menu. What do I do?

Today I am unable to send aol email messages until I solve an image puzzle, but, an image puzzle does not load, what do I do. The instructions indicate for Firefox Display images in Firefox 1. In Mozilla Firefox, click the Tools menu and then Options. 2. Click the Content tab, select the check box next to Load images automatically and then click OK. 3. Now go back to the item you wanted to email and see if you can see the image challenge. But, there is no OPTIONS to select in the menu. What do I do?

All Replies (1)

more options

Try to look Edit->Preferences instead of Tools->Options